BrewDog

Account 2

• I'm struggling to log into my BrewDog.com account
• How can I update my email address?

Account Information 3

• How do I update my address on my account?
• How can I find my shareholder number?
• How do I get my ID card?

Benefits 3

• What benefits do I get as an Equity Punk?
• I haven't received my online birthday beer voucher
• Celebrate your birthday in one of our bars

Share Information 10

• Can I gift my shares?
• When is your next Trading Day so that I can sell my shares?
• How can I sell my shares outside of your Trading Day?
• Why don't you pay dividends?
• What is the different class of shares?

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Equity for Punks USA 14

• How do I buy shares?
• What should I do before buying shares?
• How much do shares cost?
• Are there benefits to investing?
• If I invest more, do I get more benefits?

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Online shop 10

• Where’s my order?
• Can I purchase a gift voucher online?
• I don’t need to pay VAT, can you remove this?
• Will I need to pay customs fees on international orders?
• Do you ship to the United States?

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Delivery 10

• When will I receive my first box?
• How do I track my Fanzine order?
• How do I update my delivery address and specify a safe place?
• Can I change my address prior to dispatch?
• My cans arrived dented!

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General 9

• How do I manage my subscription?
• Can I take a break from the subscription and come back when I’m ready?
• How do I cancel my subscription?
• Can I sign up for more than one subscription in the same account?
• Can I give a Fanzine subscription as a gift?

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Billing 6

• When is my last chance to cancel and not be charged for the next issue?
• I missed the deadline to cancel for an upcoming issue and was charged. Can this be refunded?
• How do I update my payment details?
• I received notification of an unsuccessful payment! Can I still receive this issue?
• Why was my payment declined?

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QUALITY 7

• I have an issue with a beer I just had
• Packaging issue
• My beer is hazy?! WTF?!
• My beer tastes metallic?
• Brewdog beers and yeast!

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BEER 4

• Allergens - Gluten
• How can Nanny State be alcohol free?
• Can you send me your recipe for one of your beers so I can brew some at home?
• What beers do you do that are Vegan friendly?