You can log-in to your account just here. If you can't remember your password, please try resetting it by clicking on the 'forgotten your password' link. We recommend you also check your junk folder in case the email lands in there.
If you're still unable to log-in try clearing your cache/browser history, or use another browser.
We identified a recent issue with password reset emails not triggering successfully for a small number of customers but this has now been fixed, so if you could please try the forgotten your password link again.