Online shop

All things online shop

Where’s my order?
Delivery to mainland UK addresses usually takes 3 - 5 working days from the date of ordering, on our standard delivery service, however we endeavour to deli...
Thu, 2 Jan, 2020 at 11:35 AM
Can I purchase a gift voucher online?
Yes you can, you can find them here. These gift vouchers can be purchased either for yourself or for a gift or for someone else by entering their email addr...
Fri, 25 Oct, 2019 at 5:18 PM
I don’t need to pay VAT, can you remove this?
Unfortunately as these orders are paid for in the UK, VAT is payable on all online shop orders regardless of the final destination country. We keep all inte...
Wed, 26 Jul, 2017 at 3:53 PM
Will I need to pay customs fees on international orders?
Orders (including gifts) may be subject to unexpected local taxes / customs charges. Customers are responsible for these costs and should ensure they are ha...
Wed, 26 Jul, 2017 at 3:53 PM
Do you ship to the United States?
Unfortunately, due to legal restrictions we no longer ship alcohol to the USA. However, you can still order merchandise from us. You can also check out ...
Fri, 6 Mar, 2020 at 11:20 PM
Why hasn't my payment gone through?
BrewDog subscribe to the 3D Secure payment protection system and as such all our transactions are monitored by your banks fraud protection team. If your pay...
Wed, 26 Jul, 2017 at 3:54 PM
How do I use my Equity for Punk discount code?
We have revamped our Equity Punk discount process. We've left behind the discount codes, now your correct discount code will be automatically hooked up...
Wed, 26 Jul, 2017 at 3:55 PM
Why is your beer cheaper in supermarkets than online shop?
We legally are not allowed to tell the supermarkets how much to charge for our awesome beers! They have their own margins and we are cool with that!  As...
Thu, 31 Aug, 2017 at 9:31 AM
Delivery and returns T&Cs
If you wish to return merchandise goods only, they must be returned in their original packaging to; FAO BrewDog Returns, SEKO Synergy, Crow Lane Industria...
Thu, 14 Feb, 2019 at 2:48 PM
Size Guide
Tue, 2 Apr, 2019 at 1:45 PM