If ordering with ParcelForce, you have the option of having your parcel left at your local post office for collection or left with a neighbour. If you have opted in for text alerts when you make your order, you will receive a text message the morning of advising you of these options which you can select. Please note that if the request is not sent in time for the request to be propagated out to the driver's device in the field, or if the post office is full or a neighbour is not available, then this request will not be followed. For more information, please read our Delivery Information page